I. Eligibility for Refund Application
- Purchase Period: You may request a refund within 7 days from the date you receive the product.
- Product Condition: The product must be unused and returned in its original, intact packaging.
II. Refund Application Process
- Submit Application: To initiate a refund, please submit a request through our customer service phone or official website, providing your order number and relevant documentation.
- Review and Confirmation: We will review your refund application within 3 business days and notify you of the outcome.
- Return of Goods: If your refund is approved, please return the product along with its original packaging to the designated address. The shipping costs will be borne by the consumer.
III. Refund Processing Time
- Refund Timeline: Once your refund request is approved, we will process the refund within 7 business days.
- Refund Method: The refund will be issued through the original payment method used at the time of purchase.
IV. Important Notes
- If the refund is due to a product quality issue, the shipping costs will be covered by our company.
- If the return is due to personal reasons (e.g., change of mind), the shipping costs will be the responsibility of the consumer.
- Refund requests that do not comply with our policy will not be accepted.
V. Disclaimer
- The company reserves the right to the final interpretation of this refund policy. Any adjustments to the policy will be communicated to consumers in advance.
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Contact us
Tel: 425424888
Email:info@classylad.com
Address:6 Hopkins St Corio VIC 3214